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Privacy Policy

Frequently asked questions

Here are some common questions about our company.

We accept returns within 7 days of purchase, provided the jewelry is in its original condition and accompanied by the receipt. Refunds will be issued in the original form of payment. Please note that certain items, like custom or final sale pieces, may not be eligible for return.

Yes, we offer both physical and digital gift cards in various amounts. Physical gift cards can be purchased in-store or online and shipped to the recipient, while digital gift cards are sent instantly via email. Both types can be used for online and in-store purchases.

We’re dedicated to providing timely and effective solutions to ensure your complete satisfaction.

Absolutely! If a piece is out of stock, you can place a special order through our website or by visiting the store. We'll notify you once the piece is back in stock, and you can choose to pick it up in-store or have it shipped to your address. Special orders typically take 1-2 weeks to fulfill, depending on availability.